Contact Us

We are here to help — whether you have a question about a part, an order, compatibility, delivery, or a return. Reach out through any of the channels below and our team will be glad to assist.

Customer Support Channels

Phone: [[SUPPORT_PHONE]]
WhatsApp: [[SUPPORT_PHONE]]
Email: [[SUPPORT_EMAIL]]
In-app & website chat: available when you are signed in to your Makkenha account.

Support Hours

Our team is available [[SUPPORT_HOURS]]. Messages received outside these hours will be answered on the next working day.

Our Response Commitment

We aim to respond to calls and messages promptly during support hours, and to reply to emails within one business day. For questions about a specific order, please have your order reference ready so we can help you faster.

Business Address

[[COMPANY_LEGAL_NAME]]
[[BUSINESS_ADDRESS]]
Commercial Registration No. [[CR_NUMBER]] · VAT No. [[VAT_NUMBER]]

Before You Contact Us

You may find a quick answer in our Help & Support page, which covers common questions about ordering, pay-after-confirmation, compatibility, delivery, and returns.